1. Scope
This Privacy Policy applies to the TabTin website, desktop application, and related services provided by 上海摹范科技有限公司 (Shanghai Mofan Tech Co., Ltd.; “we,” “us,” or “our”). TabTin is a desktop application and supporting service for collaboration between people and AI Agent.
The download page itself does not require you to submit personal information. The processing described in this policy may occur when you register, sign in, use TabTin features, request support, or troubleshoot an issue.
2. Information we may collect
To provide, maintain, and improve our services, we may collect the following information depending on the feature you use and the actions you take:
- Account information, such as your email address, account identifier, sign-in status, and authentication information.
- Workspace information, such as teams, Spaces, Agent, device bindings, installed apps, and collaboration settings required by product features.
- Usage logs, such as feature access, action timestamps, app version, and service requests.
- Device information, such as operating system, device type, app version, network status, and diagnostic environment details when required.
- Error and diagnostic information, such as crash logs, error logs, performance data, and technical details used for troubleshooting.
- Information you provide, such as contact details and issue descriptions submitted by email, form, customer support, or another communication channel.
3. How we use information
We collect and use information to:
- Provide account registration, sign-in, authentication, and security safeguards.
- Provide TabTin's core features, data synchronization, collaboration, and device connectivity.
- Deliver customer support, diagnose and fix issues, and send service notices.
- Manage security risks, detect abuse, audit logs, and meet compliance obligations.
- Improve product experience, reliability, performance, and service quality.
4. Storage and protection
We retain information only for as long as necessary to fulfill the purposes described in this policy, unless a longer period is required by law. We use reasonable technical and organizational measures to protect information, including access controls, log auditing, transport security, and permission isolation.
Although we work to protect personal information, no internet environment is completely secure. If a security incident may affect users' rights or interests, we will respond and provide notice as required by applicable law.
5. Information sharing and third-party services
We do not sell personal information. To operate the product and deliver services, we may work with providers of cloud infrastructure, storage, logging, email, payments, customer support, and analytics where necessary. We require them to process information according to our instructions and applicable law.
We may disclose information where required by law, regulation, a regulator, court, or administrative authority, or where necessary to protect the lawful rights and interests of users, the public, us, or our affiliates.
6. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information; withdraw consent; close your account; or restrict processing. We will verify the requester's identity and handle requests as required by law.
To exercise these rights, contact us using the details provided in this policy.
7. Protection of minors
TabTin is primarily intended for organizations and individuals with the legal capacity to use the service. Minors should use our services only with a guardian's consent and guidance. If we learn that we collected a minor's personal information without guardian consent, we will handle it as required by law.
8. Changes to this policy
We may update this Privacy Policy in response to product changes, legal requirements, or operational needs. The updated policy will be published on this page and will take effect on the date shown. We will provide reasonable notice of material changes.
9. Contact us
If you have questions, comments, or requests about this Privacy Policy or our processing of personal information, contact us at:
Company: 上海摹范科技有限公司 (Shanghai Mofan Tech Co., Ltd.)
Email:huchenxi@larchiveai.com
Website:https://tabtin.com